The terms of the Shipping and Delivery Policy for VSTAAR WELLNESS PRIVATE LIMITED ("Company")...
Company is known for offering quality and standard products. We ensure timely delivery...
This policy is applicable to all orders placed on the Company website: www.vstaarwellness.com.
The Consumer Protection Act, 2019, the Consumer Protection Rules, 2021, and the E-Commerce Rules, 2020 apply.
Billing Address: Where the consumer receives bills.
Shipping Address: Where the consumer wants delivery.
We deliver across India. Please provide accurate details during checkout:
Delivery estimates are based on your PIN code and are provided post-order placement...
Orders are dispatched within 3-4 business days after invoicing.
Consumers may cancel delayed orders and get a refund per the Cancellation Policy.
Consumers may return the product per the Return Policy if delivery is not possible on time.
The company assumes liability for transit-related risks.
Tracking details will be shared via SMS/email post-dispatch.
Address changes allowed within 24 hours of order and before dispatch. Email: products@vstaarwellness.com
Products are packed in a corrugated box and poly-wrapped for delivery.
If a shipment is lost, another attempt will be made after 15 days, or you may cancel the order.
3 delivery attempts are made. Factors causing delay include weather, strikes, lockdowns, etc.
This policy is reviewed regularly. Updates will be posted on this page. Revisit periodically.
For support, email: products@vstaarwellness.com